Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Company or management company name
• Homeowners association or community name
• Property or community information
• Information submitted when requesting a reserve study proposal
• Information contained in messages or other communications you send to us

When you interact with our website, we may also automatically collect certain technical information, such as your browser type, device information, IP address, referring website, pages visited, and similar website usage information through cookies, analytics tools, or related technologies.

When you submit information through a third-party platform such as LinkedIn, we receive the information you authorize that platform to provide to us.

SMA Reserves may use personal information to:

• Respond to inquiries and proposal requests
• Provide information about reserve study services
• Communicate with property managers, board members, homeowners associations, and other prospective or existing clients
• Prepare or follow up on reserve study proposals
• Provide customer service and support
• Improve our website, services, and communications
• Measure the effectiveness of our marketing and advertising
• Maintain business records
• Comply with applicable legal obligations

If you submit a request for a reserve study proposal or other information, SMA Reserves may contact you regarding that request and related services.

We may disclose information to service providers that assist us with business operations, including website hosting, email, customer relationship management, analytics, advertising, technology, and professional services.

We may also disclose information when required by law, necessary to protect our rights or the rights of others, or in connection with a business transaction involving SMA Reserves.

Third-party platforms, including LinkedIn and website analytics or advertising providers, may process information according to their own privacy policies and terms.

Our website may use cookies and similar technologies to help operate the website, understand how visitors use it, measure marketing performance, and improve the user experience.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website functionality.

SMA Reserves uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the law and circumstances, these rights may include the right to request access to, correction of, or deletion of personal information.

To submit a privacy-related request, please contact us at contact@smareserves.com.

We may need to verify your identity before completing certain requests.

Our website and communications may contain links to third-party websites or services. SMA Reserves is not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The updated policy will be posted on our website with a revised effective date.

If you have questions about this Privacy Policy or SMA Reserves' privacy practices, please contact: